Privacy policy

This website, cyclorawaste.com, is operated by PT Ragam Anak Bangsa Indonesia(opens in a new tab) (RAB) under its Cyclora brand, Jl. Tukad Batanghari No.10, Panjer, Denpasar Selatan, Kota Denpasar, Bali 80234, Indonesia. In this policy, "we" and "us" mean PT Ragam Anak Bangsa Indonesia(opens in a new tab) acting as Cyclora.

• Information you give us. When you send the contact form, we receive your name, email address, company (optional), your role and your message (optional).
• Information collected automatically, only if you accept cookies. How you use the site, such as pages visited and clicks, and general technical information such as device type, browser and approximate location.
• Your cookie choice, stored in your browser so we do not ask again on every visit.

We use personal data to:

• reply to your request, such as a demo request or question;
• follow up with you about Cyclora products and services you asked about;
• understand how the site is used and improve the site and our marketing;
• keep the site secure and prevent spam and misuse.

We use cookies and similar technologies for marketing purposes, and only after you accept them in the cookie banner. If you decline, these cookies are not set and the site works the same. You can change your choice at any time.

We do not sell your personal data. We share it only with service providers that help us run the website, store form submissions and measure our marketing (such as Google and Microsoft), who process it under their own privacy terms, and when the law requires it. Your request may be handled by the Ragam Anak Bangsa(opens in a new tab) team responsible for Cyclora.

Contact form submissions are stored in our content management system. We keep personal data only for as long as we need it for the purposes above, or as long as the law requires, and then delete it. Some service providers may process data outside Indonesia; we take reasonable steps to keep it protected.

Under Indonesia's Personal Data Protection Law (Law No. 27 of 2022), you can ask us to:

• give you access to the personal data we hold about you;
• correct data that is inaccurate or incomplete;
• delete your data, or stop or limit how we process it;
• withdraw your consent at any time.

To make a request, email us at info@cyclorawaste.com. We may need to confirm your identity first.

We use reasonable technical and organisational measures to protect personal data. No method of sending or storing data over the internet is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time. The date at the top of this page shows when it last changed.

For questions about this policy or your personal data, email info@cyclorawaste.com or call +62 852-8221-9500. You can also write to us at the address above.